1. Scope

This Privacy Policy explains how Weightpace LLC, a Wisconsin limited liability company (“Weightpace,” “we,” “us,” or “our”), collects, uses, shares, and protects personal information when you use our website, mobile application, calculators, activity tracking, programs, content, beta features, and related services (collectively, the “Services”).

This Policy applies to information processed by Weightpace. Independent third-party websites, apps, and platforms have their own privacy practices.

2. Information You Provide

We collect information you provide when you create an account, contact us, subscribe to our newsletter, or use the Services.

Depending on the feature, this may include your email address, name, account and profile information, unit preferences, declared training load, survey responses, support requests, feedback, and communications.

We may also retain information from previous community initiatives, including recognition identifiers, interests, experience, and related survey responses. Retention and applicable privacy requests are addressed in Sections 10 and 12.

Account passwords are submitted to our authentication provider to authenticate you. When you request in-app account deletion, your password is used to reauthenticate your account. The app does not persist the deletion-confirmation password in local storage or deletion receipts.

3. Activity, Motion, and Location Information

With your permission, the mobile app accesses precise location while you track an activity, including in the background when permitted, to calculate distance and related measurements.

During an active activity, the app temporarily processes location information and may hold the most recent location point on your device. It does not save or upload a GPS route or location-point history to our activity database.

With your Motion & Fitness permission, the app can obtain device step counts through the operating system’s pedometer features. Step counts may be unavailable when permission or device support is unavailable. Older activity records may contain estimated steps.

For signed-in users, saved activity information can include declared load, distance, duration, pace, steps and their availability or measurement status, Weightpace results, activity dates, personal records, record milestones, and program progress and history. This information is stored on the device and synchronized with our cloud database. Guest tracking uses temporary information on the device.

Guest activities are not saved as completed activities or uploaded to our activity database, and temporary activity information may be lost when the app closes or restarts. Signing in does not transfer an activity started as a guest.

Unit preferences may remain on the device during guest use or after sign-out. For signed-in users, unit preferences may also synchronize with the account.

You can change location and Motion & Fitness permissions in device settings. Disabling permissions may prevent the corresponding tracking features from working.

4. Device, Usage, Cookies, and Tracking Technologies

When you use the Services, we and our operating providers may process technical information such as IP address, device or browser type, operating system, app version, request timestamps, and information needed to maintain sessions, diagnose problems, and protect security.

The app uses device storage to maintain account sessions, preferences, saved information, synchronization state, and deletion-confirmation receipts.

Our website uses cookies, local storage, and similar technologies to operate features, remember choices, and support measurement and advertising.

We use Meta Pixel on the website. When enabled by your cookie choices, it sends information about website visits and interactions to Meta. This can include visited page URLs, referring information, browser and device information, cookie identifiers, and event information. Meta also receives technical information associated with the connection, such as IP address.

The website cookie banner provides Accept, Customize, and Decline choices. Customize allows you to select the optional categories presented by the website. Necessary storage remains enabled to support essential functions and remember your choices.

The mobile app does not include Meta Pixel. We do not send the app’s precise activity-location points, Motion & Fitness step data, or saved activity history to Meta for advertising.

You can also manage cookies through your browser settings. Blocking necessary storage may affect some features.

5. Providers and Information Processed Through Them

We use providers that help operate the Services.

Supabase provides account authentication and cloud database services for account information, saved activities, records, programs, and related synchronization.

Beehiiv provides website, newsletter, subscriber-management, and related reporting services. Newsletter services may use tracking technologies to measure email opens and link clicks, together with delivery and subscription information.

Meta receives website tracking information when the website’s Meta Pixel is enabled by your cookie choices, for advertising measurement and related marketing purposes.

Apple, Expo, and other infrastructure providers may process information connected with app distribution, development, hosting, security, or operation of their services.

Processing depends on the service and feature involved. Providers acting on our behalf process information to supply their services under applicable contractual arrangements. Independent processing by a provider may also be governed by its own privacy policy.

6. How We Use Information

We use personal information to create and manage accounts; authenticate users; provide tracking and Weightpace calculations; display activity history, programs, progress, and records; synchronize saved information; generate share cards; administer beta testing; maintain records and recognition from previous community initiatives; respond to requests; and complete account deletion.

We also use information to deliver newsletters and promotional communications where permitted; send necessary account, security, support, and legal messages; measure website and email engagement; evaluate advertising performance; maintain and improve the Services; investigate misuse and technical problems; comply with legal obligations; and protect our rights and users.

We do not use precise activity-location points, Motion & Fitness data, or individual app activity history for advertising or marketing.

We may use aggregated or de-identified information for analysis and product improvement when it cannot reasonably be associated with an individual.

7. How We Share Information

We share information with providers that supply hosting, storage, authentication, email delivery, app distribution, security, and other operational services, to the extent needed for those services.

Subject to your website cookie choices, we also disclose website tracking information to Meta for advertising measurement and related marketing.

We may share information when you direct us to do so, when required by law or valid legal process, to investigate misuse or security incidents, to protect rights and safety, or in connection with a merger, acquisition, or other business transaction, subject to applicable law.

If you export or share an activity result or share card, the selected information is disclosed to the destination you choose. That destination’s privacy practices apply. Information you share publicly may be copied or retained by others.

8. Advertising and Sale of Personal Information

We do not sell personal information for money.

We do not use precise activity-location points, Motion & Fitness information, or individual app activity history to target advertisements.

We use website tracking through Meta Pixel for advertising measurement and related marketing. Depending on applicable law and the circumstances, disclosures of website identifiers and interaction information for advertising may qualify as a “sale,” “sharing,” or targeted advertising even when no money is exchanged.

You can decline optional website cookies through the cookie banner or customize the categories you allow. Contact [email protected] to exercise any additional applicable privacy rights.

9. Sensitive Activity Information

Location, motion, fitness, and activity information can be sensitive. We process this information to provide the tracking, calculation, progress, program, record, sharing, and support features described in this Policy.

Weightpace does not use this information to provide a medical diagnosis or treatment.

Device permissions let you control access to location and Motion & Fitness information. Revoking a permission stops the corresponding future device access but does not automatically erase information previously saved to your account. Account deletion and privacy requests are described below.

10. Data Retention

We retain account information and saved activity, record, and program information while your account remains active, unless you delete information through an available feature or request its deletion.

Other retention periods depend on the information and purpose, including delivering newsletters, responding to support requests, protecting security, complying with legal obligations, resolving disputes, and enforcing agreements.

When account deletion completes, your Auth account and associated saved information are removed from our active application database. Information may remain for a limited period in provider backups or operational logs, according to the applicable provider arrangements and settings. This Policy does not promise that every backup or log is erased immediately.

To confirm deletion after an interrupted request or lost response, we retain a minimal deletion receipt separately from the deleted account. It contains a request identifier, account identifier, a hash of a randomly generated receipt secret, request status, and creation, completion, and expiry timestamps. It does not contain your password or activity history.

Deletion receipts expire 30 days after creation. An hourly cleanup removes expired receipts, ordinarily within one hour after expiry. Technical interruptions may delay physical cleanup. The app retains its secure local receipt while confirmation is unresolved and clears it when the deletion outcome is confirmed or a definitive failed-password response allows the request to be retired.

App account deletion does not automatically remove a separate newsletter subscription or support correspondence. You can unsubscribe from newsletters or contact us to request deletion of those records.

We may retain information where permitted or required by law and retain aggregated or de-identified information that cannot reasonably be associated with you.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information, including account authentication and access restrictions.

No transmission or storage method is completely secure. We cannot guarantee absolute security. Protect your account credentials and device, and contact us if you believe your account has been compromised.

12. Your Choices and Privacy Rights

You can manage available account information, unit preferences, saved information, and device permissions through the app and your device settings.

You can unsubscribe from promotional emails through the unsubscribe link in those messages. We may still send necessary account, security, support, or legal communications.

You can request account deletion through Settings → Account → Delete Account in the app or by emailing [email protected]. In-app deletion requires password verification. Uninstalling the app does not delete your account or cloud-stored information.

If the app cannot confirm a deletion request, follow its instructions for checking the existing request or contacting support rather than assuming deletion has completed.

Depending on where you live and applicable law, you may have rights to access, correct, delete, or obtain a copy of personal information; withdraw consent; object to or restrict certain processing; or opt out of certain advertising-related disclosures.

Send requests to [email protected]. We may need to verify your identity before responding. Some requests may be subject to lawful exceptions. We will respond as required by applicable law.

Where applicable law provides a right to appeal a privacy-request decision, you may contact the same address with “Privacy appeal” in the subject line. We will not discriminate against you for exercising applicable privacy rights.

13. Children’s Privacy

Weightpace accounts, mobile activity tracking, programs, and beta testing are intended only for adults aged 18 and older.

We do not knowingly collect personal information from people under 18 through these features. General website content can be viewed without an account.

If you believe someone under 18 has provided personal information through an age-restricted feature, contact [email protected] so we can investigate and take appropriate action.

14. International Use and Third-Party Services

Weightpace is based in the United States. Information may be processed in the United States or other countries where our providers operate. Those countries may have different privacy laws from your location.

Where applicable law requires safeguards for international transfers, we will use the required safeguards.

The Services may link to independent websites, apps, or platforms that we do not control. Their privacy practices are governed by their own policies. This does not reduce our responsibilities for providers processing information on our behalf.

15. Changes

We may update this Privacy Policy as the Services, technology, laws, or our practices change. We will revise the “Last updated” date when we do so.

We will provide additional notice or obtain consent for material changes when required by applicable law.